250r Terms & Conditions – A Guide to Using Malaysia's Online Casino Platform

1Acceptance of 250r Terms of Use

These Terms and Conditions ("Terms") govern the relationship between you as a user and the platform 250r accessible via 250r.my and our official mobile app. By accessing or using the platform 250r in any manner — including browsing the website, registering an account, making a deposit, or playing any available game — you automatically agree to be bound by these Terms.

If you do not agree with any part of these Terms, you are required to refrain from using the services of 250r. 250r reserves the right to modify, amend, or update these Terms at any time without prior notice, and your continued use of the platform following any changes shall constitute your acceptance of those changes. It is your responsibility to review this Terms & Conditions page periodically to ensure you remain in compliance with the latest version.

2Registration Eligibility & Platform Usage

To register and use the 250r, you must meet all of the following eligibility requirements without exception:

• At least 18 years old at the time of registration and while using the platform.
• Is legally capable of entering into a binding agreement under Malaysian law.
• Not appearing on any gambling exclusion list issued by any relevant authority.
• Registering on your own behalf and not on behalf of any other individual or entity.
• Providing accurate, truthful, and complete information during the registration process and keeping it up to date as necessary.

250r reserves the right to request proof of identity and age verification at any time through the KYC (Know Your Customer) process. Failure to provide the required documents within the specified timeframe may result in a temporary suspension or closure of your account.

3Account Management & Security

Every user 250r may only hold one (1) active account only. Holding multiple accounts under the same individual is strictly prohibited and may result in the closure of all associated accounts along with the forfeiture of all funds and bonuses held within them.

You are solely responsible for all activity that takes place under your account. This includes:

• Ensure that your account password is strong and never shared with anyone.
• Keeping the device used to access the platform secure 250r from third-party access.
• Reporting any suspicious activity or unauthorised access to the support team at 250r immediately.
• Ensure that your account details, such as your phone number and email address, are always kept up to date and accurate.

250r is not liable for any losses incurred as a result of your failure to keep your account credentials secure.

4Deposits & Payment Methods at 250r

Platform 250r accepts deposits via the following local Malaysian payment methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX (Online Banking), Maybank2u and CIMB Clicks. All deposits are processed in Malaysian Ringgit (MYR) only.

The minimum deposit for a standard account is RM 10 per transaction. Deposits that fail to process due to technical issues or incorrect information provided by the user will not be automatically credited — please contact support 250r within 24 hours along with the relevant transaction proof.

• All deposited funds must originate from a valid payment method registered in your own name.
• 250r reserves the right to request proof of source of funds for any transaction that requires further verification.
• Deposits from third parties or using unauthorised payment methods may result in account suspension.

5Winnings Withdrawal & Procedures

The minimum withdrawal amount on the platform 250r is RM 30 per request. Withdrawals are processed back to the same payment method used for your original deposit, in accordance with security and anti-money laundering compliance requirements.

250r strives to process all withdrawals in under 5 minutes. However, in certain circumstances, processing times may take longer depending on verification requirements, the amount requested or technical factors on the payment provider's end. 250r is not responsible for any delays caused by third parties such as banks or e-wallet providers.

• Withdrawals will only be processed to accounts that have completed the full identity verification (KYC) process.
• Winnings earned through the use of bonuses are subject to their respective rollover requirements before they are eligible for withdrawal.
• 250r reserves the right to place a hold on withdrawals pending a review should any suspicious activity be detected on the account in question.

6Bonuses, Promotions & Rollover Requirements

Platform 250r offers a wide range of bonuses and promotions from time to time, including a welcome bonus of up to MYR 1,000, 5% weekly cashback, daily free spins and a VIP programme. Each bonus is subject to specific terms and conditions as stated in its respective promotional terms.

General terms applicable to all bonuses 250r are as follows:

• Each bonus may only be claimed once per eligible promotion unless otherwise stated.
• Rollover requirements must be fulfilled before any winnings derived from a bonus can be withdrawn.
• Bonuses may not be transferred, sold, or shared with another account.
• 250r reserves the right to void bonuses and associated winnings if any abuse or misuse of the bonus system is detected.
• The validity period of each bonus is as stated in the relevant promotional terms — expired bonuses will not be extended automatically.

7Game Rules & Outcomes

All games available on the platform 250r — including Oracle Roulette, Cat in Vegas, Monopoly Live, Kingdoms Rise, Dice, Golden Rooster, Live Sic Bo and more — use independently certified RNG (Random Number Generator) technology or live dealers from certified casino studios. All game outcomes are final and may not be disputed once a round has concluded.

In the event of a technical failure, internet connection disruption or system issue during gameplay:

• If a round cannot be completed due to a technical disruption on the part of 250r, the bet will be returned in full.
• If an interruption occurs on the user's end (internet connection, device, etc.), the game outcome recorded by the server 250r is final.
• 250r shall not be liable for any losses resulting from an unstable internet connection on the user's end.

8Prohibited Conduct & Consequences

The following activities are strictly prohibited on the platform 250r and may result in immediate account closure, forfeiture of all funds and legal action where necessary:

• Using automated software, bots, scripts, or any unauthorised tools to access or play on the platform.
• Colluding with other players to manipulate game outcomes or cheat the system.
• Registering multiple accounts to claim bonuses more than once.
• Conducting money laundering through repeated deposit and withdrawal activity with no genuine intent to play.
• Providing false or misleading information during registration or the KYC process.
• Attempting to access internal systems, databases, or the platform's source code 250r.
• Using a VPN or location-masking tools to bypass any applicable geographical restrictions.

250r employs sophisticated fraud detection systems and works closely with relevant authorities to maintain the safety and integrity of our platform for all players who play honestly and responsibly.

9Privacy & Personal Data Protection

The collection, processing and storage of your personal data by 250r is subject to our separate Privacy Policy, which forms part of these Terms. By using the 250r, you agree to our data processing practices as described in our Privacy Policy.

250r committed to protecting your personal data in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We employ 256-bit SSL encryption technology to safeguard all personal data and financial transactions. We do not sell, lend or disclose your personal information to third parties without your explicit consent, except where required by law.

10250r Limitation of Liability

Platform 250r provided "as is" and "as available". While we make every effort to ensure the platform runs smoothly at all times, 250r makes no guarantee that the platform will always be available without interruption, free from errors, or fully secure against external threats.

250r shall not be liable for any direct, indirect, incidental or consequential losses arising from:

• Unforeseeable service interruptions or platform downtime.
• Game outcomes that do not favour the player — this is an inherent characteristic of chance-based games.
• Unauthorised access to your account resulting from your failure to safeguard your login credentials.
• Actions by third parties such as payment providers, telecommunications networks or factors beyond our control.

11Account Closure & Suspension

Users may close their account 250r at any time by contacting the customer support team via Live Chat or email at [email protected]. Prior to account closure, any outstanding rollover requirements will be deemed void and any eligible cash balance (excluding bonuses) will be processed as a final withdrawal.

250r also reserves the right to suspend or close an account at any time for the following reasons:

• Violation of any part of these Terms & Conditions.
• Activities suspected to involve fraud, misappropriation, or money laundering.
• Failure to complete the identity verification (KYC) process within the stipulated timeframe.
• Requests from relevant authorities or as required by law.
• Players who have enrolled in the self-exclusion programme.

12Amendments to These Terms & Conditions

250r reserves the right to amend, update, or replace these Terms & Conditions at any time at our sole discretion. Any material changes will be communicated to users via a notice on the website or through their registered email.

It is the user's responsibility to review this Terms & Conditions page periodically. Continued use of the 250r following the publication of any amendments constitutes the user's acceptance of those changes. The "Updated" date shown at the top of this page reflects when the most recent amendments were made.

If you do not agree with any amendments made, you have the right to close your account and stop using the platform 250r.

13Governing Law & Dispute Resolution

These Terms & Conditions and any disputes arising from or in connection with the use of the 250r shall be governed by and construed in accordance with the applicable laws of Malaysia.

Should any dispute arise between a user and 250r, we encourage you to contact our customer support team first at [email protected] for an amicable resolution. Our team will work to address any issues fairly and transparently within a reasonable timeframe.

If a dispute cannot be resolved through negotiation, it will be referred to arbitration or a competent court in Malaysia in accordance with the relevant legal requirements.